Privacy Policy

Effective Date: 09/05/2025

Velveco Prime (“Company,” “we,” “our,” or “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store Velveco.co.in.

If you do not agree with this Privacy Policy, please do not use our website or services.


1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Non-Personal Information: IP address, browser type, device information, and browsing behavior on our site.

  • Transaction Information: Order history, payment status, and product preferences.


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, account, or customer support inquiries.

  • Send you promotional offers, if you have opted in.

  • Improve our website, services, and product offerings.

  • Comply with legal obligations and prevent fraudulent activities.


3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment gateways, shipping partners, and IT service providers who assist in running our operations.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.


4. Data Security

We implement appropriate technical and organizational measures to safeguard your data. While we strive to protect your information, please note that no method of online transmission or storage is 100% secure.


5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and show relevant promotions. You can manage cookies through your browser settings.


6. Your Rights

As a user in India, you have the right to:

  • Access and review the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt out of promotional communications at any time.

To exercise your rights, contact us at Info@Velveco.co.in.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.


8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

📧 Email: Info@Velveco.co.in
📞 Phone: +91 97790 93067